Reference

wso188 Legal: account, data and access terms

wso188 sets out Legal terms for your account, wallet records and access requests in one place, so you can check the conditions before opening an account.

Account conditionsData requestsLocal-law accessWallet records
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POLICY CONTACT ROUTES

How to raise a Legal question

A clear contact path helps when a Legal question concerns account access, a wallet record or a data change. Start from the contact route shown inside your account area and include the account identifier linked to your request. We can then match the question to the relevant policy, phone verification state or payment reference without asking you to send unnecessary details.

Team online

Access questions

Ask us to clarify an account-access condition and include your location. We will explain whether the request depends on local law and identify the account step that needs attention.

Wallet records

For DANA, OVO, GoPay, QRIS or bank transfer questions, provide the transaction reference rather than full wallet credentials. This lets us check the record while limiting the data shared.

Data changes

Use the account contact route to request a correction, copy or deletion assessment. Include the phone number linked to your account so we can verify the request before changing records.

DATA HANDLING DETAILS

How we apply this Legal policy

We keep the practical parts of our Legal process visible: what we collect, why an account step is required and how you can ask for a change.

Account data

We use account details and the phone verification result to identify the correct account before discussing access or making a change. Please keep your registered phone details accurate.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can connect a transaction question to your account. We do not need your wallet password for that check.

Browser cookies

Cookies may support account sessions and remember necessary page settings. You can manage cookie controls in your browser, although changing them may affect access to policy and account pages.

Account security

Phone verification is checked before account access and before certain account requests. Never share a verification code through an unsolicited message; use the contact route inside your account.

Record retention

We retain account and transaction records for the period needed to operate the account, address disputes and meet applicable legal duties. A deletion request may be limited by those duties.

Change requests

To request access, correction or removal of personal data, contact us through your account route with a clear description. We may verify ownership before sending records or applying changes.

Legal questions before opening your account

These Legal answers cover the checks Indonesian account holders commonly ask about before using wso188. Read the relevant policy wording, keep your phone details current and contact us through the account route when a request needs a record-level answer.

Legal covers account conditions, regional access, phone verification, wallet and transaction records, cookies, data requests and retention. It explains what we may check before giving account access.

Yes. Access depends on local law, and we provide access where local law permits. You should check the rules that apply to your location before opening or using an account.

Phone verification helps us confirm account ownership before access and before sensitive requests. Keep the registered number available, and never send a verification code to an unsolicited contact.

DANA and QRIS references may be connected to your account and retained with the transaction record. For a question, send the reference through your account contact route, not your wallet password.

You can request access to or correction of personal data through the account contact route. We may verify ownership first, then assess the request against applicable Legal retention duties.

Cookies can support your account session and necessary page settings. Browser controls let you manage them, but blocking required cookies may affect access to account or policy pages.

We assess a removal request against account operation, dispute handling and applicable legal duties. Some transaction or verification records may need to remain for the required retention period.